| | | It's never too late to build a business continuity plan ... until it's too late | Your business is only as strong as its weakest linkAs an executive in any business, it is understandable that you want to ensure it is 100% safe, because your business is only as strong as its weakest link. If you have a disastrous incident it will cause irreversible damage to your company’s good name, your shareholders, board of directors and industry regulators. It will also cause severe legal ramifications. Sure, you can insure the physical assets of your business with an insurance policy, but it’s not the desks, chairs and IT infrastructure that keep you in business, it’s your business processes and your staff. - Comprehensive consultancy solutions
- Fully tailored to your specific industry, standards and requirements
- Complete lifecycle approach - a fully delivered and tested solution
Bringing a business continuity plan to every businessThere are strong commercial advantages in having a business continuity process in place, including boosting your brand perception, marketability and adherence to regulatory requirements. Multibase is well placed to help your business establish an end-to-end business continuity process. Business Continuity and Disaster Recovery Planning are specialist, business-critical services. When a business IT solution requires these services, Multibase partners with OpsCentre, a boutique Australian consultancy that specialises in Business Continuity, Emergency and Crisis Management, IT Disaster Recovery, Information Security Management and Service Management consultancy services. One of the first steps in the process may well be to conduct an asset audit. Here Multibase uses the Loc8 asset management and maintenance suite, developed by Smartpath. If production or redundant IT infrastructure is required, Multibase’s boutique server and application hosting service can be used as a component of an end-to-end business IT solution. IT Disaster recovery planningMany organisations lack the expertise or the time to analyse, document and implement a disaster recovery plan, especially in a complex, multi-vendor IT environment. As a result, all too often they are not adequately protected from the impacts of an incident, and may be in breach of audit and/or regulatory requirements. Worst of all, Disaster Recovery Planning (DRP) often ends up in the too-hard basket, and so many organisations decide to put off implementation of DRP indefinitely. If like most businesses you outsource parts of your IT infrastructure, for example Internet and telephony, server or application hosting, or desktop maintenance, your vendor will most likely have their own DR plans – but that is only part of the picture for your business. Every business needs an integrated business continuity plan to ensure that you keep your revenue rolling in even in the face of an unexpected incident. Services availableThe partnership with OpsCentre enables Multibase to offer a complete business continuity and disaster recovery solution. With Multibase's business IT expertise and OpsCentre's business continuity expertise, our partnership focuses on solutions covering: - Business continuity planning
- IT disaster recovery
- Information security management
- Disaster recovery and virtualisation
- Data centre assessment and migration
If you need an even wider solution, leverage the relationship to take advantage of OpsCentre's specialist services in: - Strategic risk management
- Crisis management planning
- Emergency management consulting
- Pandemic planning
- IT service management (ITSM) / ITIL consulting services
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Your business protection policy
As a business IT services and solutions provider, Multibase’s typical involvement in BCP and DR services is in the design, implementation, management and testing of the IT component of the plan. For your business, this may only be part of a complete business protection policy. For the specialist areas of business continuity and disaster recovery planning, management and recovery, Multibase is pleased to introduce you to OpsCentre so that you can take advantage of its specialist expertise. In close cooperation with OpsCentre, we will help you make sure that an incident won't affect your business. By providing you with the industry skills, expertise and knowledge, we ensure that your business goes beyond mere compliance to business continuity and recovery standards, through to a workable plan. Practical, pragmatic solutionsA complete solution may include the following areas: - IT Disaster Recovery Planning
- Business Continuity Management
- Risk Management
- Crisis Management
- Emergency Management
- Security Management / Information Security Management
Our focus is on practical, pragmatic solutions, fully implemented to ensure you gain the full benefit from them – unlike many in the field who simply walk away after delivery of 'strategic' plans. Sleep peacefully at nightThe result is: - A tailored business continuity solution for corporate and government clients, built by business continuity experts, so you can sleep peacefully at night, knowing no matter what disaster strikes, your business continues to run under all circumstances.
- Reliable and practical business continuity and IT disaster recovery plans cover every type of critical incident, whether small or large.
- A solution created and tested, and your staff trained, with minimal impact on your time and resources, with delivery guaranteed on time and budget.
- If required, an ongoing managed service to ensure that your continuity processes, plans and infrastructure are always up to date and ready for use, whenever they are needed.
Entry-level business continuity services
Not sure where to start? Here are some excellent options to get your business on the road to reliable protection. Business continuity HealthCheck services- An external check of your existing continuity plans
- Suited to any client size and industry
- Used by many of our clients as an internal check before formal external audits
- Range of healthchecks available - management, fit for purpose, technical, against standards etc
Business asset auditCan you put your hands quickly on an up to date asset register, containing all the information needed for regulatory compliance? If there was a disaster in your business, how quickly could you identify the business assets that you need to replace first? Does your asset register contain your asset management history? In collaboration with Smartpath, Multibase offers business asset auditing, using the Loc8 Asset management and maintenance system. This is a critical first step in the development of your business continuity plans. QuickStart business continuity servicesQuickStart services provide a complete business continuity solution in the shortest possible timeframe. They are Ideally suited to SME clients, individual business units or lines of business in larger organisations. They provide a guaranteed outcome to an agreed plan, cost and timeframe. QuickStart services cover: - Business continuity management
- IT Disaster recovery
- Pandemic planning
Contact us to request a free, no-obligation Business Continuity health check IT disaster recovery Is this a photo of the latest trend in data centre water cooling?
Unfortunately not. It's an actual flood in a basement-level computer centre, that not only caused several days of unavailability of critical IT infrastructure and applications, but substantial long term damage to the organisation. Yes, the business impact was significant, but it could have been avoided. How? Do you lack the expertise and time to analyse, document and implement a disaster recovery plan (especially in a complex, multi-vendor IT environment)? Or have you implemented a disaster recovery infrastructrure but have no documented plan of how to use it, who is responsible and what the priorites are? Often, IT Disaster Recovery Planning ends up in the too-hard basket, and you may have been forced to put off implementation of DRP indefinitely, even though the risks and your exposure, is increasing. We can help you to overcome these obstacles, so that you can implement a DRP as quickly and efficiently as possible. We leave the technical implementation to your staff or IT provider, but build the necessary strategy and plan documentation, test and train the plans so that you can rest easy in the knowledge that it actually works. ServicesOur consultants fast-track IT disaster recovery plan process. Firstly we undertake a Risk Evaluation, then develop a series of strategy options. Once approved, we document a DRP plan for your IT infrastructure, people and processes, train your staff and test the plan. Ultimately, we help you to test live failover, from your production to the disaster recovery infrastructure. You get the benefits of numerous tested and proven IT DRP templates that we have developed through our many years of experience in past projects, providing your organisation with professional and high-quality deliverables, tailored to meet your business requirements and existing IT infrastructure and applications. Need help?Together, Multibase and OpsCentrfe can provide an end-to-end Disaster Recovery solution. OpsCentre can help you develop a plan, laid out in plain English; logical, easy to read, understand, implement and maintain. We've helped organisations fast-track solutions across all industries. SME's. Multinationals. Government departments. Providing them with plans that really work and are simple to maintain. Multibase can help you operationalise that plan - whether it means designing or providing the infrastructure, engaging contractors and other vendors, providing a DR environment, and bringing the whole plan together. Contact Multibase for a free, no-obligation discussion of your IT business continuity and disaster recovery needs. Remove the headaches with managed continuity services
Do your business continuity and disaster recovery plans quickly become out of date? If you're like many organisations, changes in business structure and functions, staffing, critical supply chains, addition of new premises and changes to IT infrastructure and applications don't get updated into continuity plan documentation, staff aren't training and tests get deferred or cancelled altogether due to competing priorities. The net result? If you ever need to invoke the plans in response to a real incident, they're less than effective, or may not work at all. Perhaps you can't afford dedicated resources to manage and maintain continuity plans (they can be expensive), and it is a skill-set that most organisations do not necessarily wish to employ or build within their businesses. Business continuity management and maintenance servicesMultibase and OpsCentre provide an ongoing management and maintenance service to ensure that plan documentation is always current, staff are trained, and plans regularly tested. We assist with ongoing BC/DR budget management, board reporting, and during times of formal audits. A managed service removes the maintenance headache, at a fraction of the cost of employing a dedicated business continuity and/or disaster recovery resource. As specialists in this field, Multibase's collaboration with OpsCentre brings you invaluable up-to-the-minute industry expertise, with our knowledge of industry trends, regulatory requirements and latest standards and frameworks to support continuity planning. Key benefits of managed business continuity services- Set and forget - leave the ongoing management to us
- Extremely cost effective compared to hiring internal staff
- We look after your scheduled plan of ongoing maintenance, testing and documentation updates
- Ensures continuity solution(s) are always current; invoke at any time with complete confidence
- Access our industry expertise and knowledge base at any time
- Optional solutions include assistance with formal audits, board reporting and recovery infrastructure management, vendor management.
Contact Multibase for a no-obligation discussion about a managed business continuity service. | | Free business continuity health check | Is it time for a health check of your business continuity management (BCM) program? Many organisations lack the expertise or have no time available to implement and maintain a BCM program to adequately protect them from significant business interruptions, loss of staff, building impact, IT systems failure, flood or fire. The business continuity health check is undertaken by a 10-15 minute phone conversation with you to identify the status and appropriateness of the following BC elements: - BCM documentation
- IT Disaster Recovery capability
- Emergency Management capability
- Alternative (recovery) site arrangements
- Level of Risk and Business Impact Analysis
- Audit considerations
- Third party considerations
- Manual workarounds
At the completion of the assessment, we provide a recovery capability/rating report, including recommendations on steps to remediate deficiencies. |
| | | Contact us | Speak with an informed Multibase specialist for practical, helpful, no-pressure advice. Ask for a free, no-obligation assessment of how we can help you access ensure that your business keeps operating in the face of whatever comes your way.
T: 02 9805 1911
E: info@mbase.com.au
Multibase WebAustralis Pty Ltd
ABN 54 063 962 916
Level 1, 11-17 Khartoum Rd
Macquarie Park NSW 2113
AUSTRALIA |
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