Multibase managed services and solutions
It is often said that Multibase takes your problem personally, and nowhere is this more true than when Multibase designs, develops and manages complete business IT solutions.
A managed solution makes our range of technical skills and IT management services a part of your day to day business. It can enable your staff to focus on core business functions, reduce IT costs, provide greater flexibility, improve service levels, to achieve better business continuity.
Your individual service package may include service management consultancy and design, operations management, application management, managed hosting and infrastructure, and backup and recovery.
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Service management consultancy and design
Multibase can combine a wide range of skills and specialisations in a package tailored for each customer, to plan how your IT services will meet your business needs. This may include
- Service analysis
- Service design
- IT service operations planning
A disciplined approach works for assignments of any scale. The investment in a planned process is all the more relevant in a challenging business environment to eliminate errors, waste, and unnecessary rework. We work with you to make sure your IT services are strategic assets for your business, with a plan to manage investment, resourcing, operations and improvement, as well as delivering a clear understanding of how they create value for your business.
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Application management services
As part of a complete solution management package, Multibase can take responsibility for managing your business applications throughout their lifecycle, in almost any programming and hosting technologies.
We will ensure that the knowledge required to design, test, manage and improve your business applications is identified, developed and refined. We make sure that resources are effectively trained and deployed to design, build, transition, operate and improve your business applications.
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Managed hosting services
Multibase provides quality, reliable hosting options for business applications. Specialist hosting can be custom-designed to your specifications, or choose from our standard plans. All provide the flexibility, reliability and level of service that a serious business application requires.
Multibase hosting services particularly suit specialist web hosting requirements, including application and database hosting, secure back-end database hosting, remote and legacy system integration, multi-platform installations, and access to remote services.
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IT operations management
Managing your IT services means efficient, secure and reliable management of the day to day activities and technology of your IT solution, but it is not an end in itself.
When the delivery of your IT services is aligned with your business objectives, your IT service operations enable your business objectives. IT operations management is about delivering IT services at agreed levels to meet those business objectives.
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