Multibase can take responsibility for managing your business applications throughout their lifecycle, in almost any programming and hosting technologies. We will ensure that the knowledge required to design, test, manage and improve your business applications is identified, developed and refined. We make sure that resources are effectively trained and deployed to design, build, transition, operate and improve your business applications.
As part of a complete solution management package, Multibase provides application design, development, management, maintenance, and support services. The components of your application management service package might include:
- Working with you to develop a plan for the effective operation and development of your business applications
- Identifying the knowledge and expertise required to manage and operate your applications
- Initiating training to develop and refine the skills that your application management resources required
- Maintaining, recruiting or contracting sufficient resources with the skills required to support your application in a timely and cost-effective manner
- Designing and delivering end-user training
- Researching and developing solutions that can help improve the operation and management of your applications
- Ensuring all system documentation is up to date and complete, and training staff in its use
- Hosting the necessary development, test and production environments for your applications
- Developing and managing change, testing and release and deployment policies and processes for your applications.
Typically, customer applications are managed through Multibase’s proven application development and support processes and systems. We also have the flexibility to develop custom solutions where required for major applications.
Business outcomes
Application management services can help to:
- A plan to align your IT investments with your business objectives
- Planned new application development and legacy system enhancement
- Provide access to high level technical expertise
- Integrate optimal management of your applications with your day to day business
Application development
Multibase has extensive experience in the design, development, hosting, management and support of robust, high-performance bespoke software for complex business requirements, emphasising security, scalability, and performance.
We follow a full software lifecycle from requirements to testing, implementation and maintenance. Development teams include Linux/Unix specialists, Microsoft .NET specialists, and other modern and legacy platforms. These systems are typically hosted securely by Multibase, often integrate legacy systems or remote services, and are supported by Multibase's programming and help desk teams.
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Legacy system services
In today’s challenging economic environment, many businesses are seeking clever ways to maintain and improve the productivity of their IT investments without increasing costs. Multibase specialises in preserving the value already invested in business processes, systems and technology in solutions that meet new business demands. This enables you to:
- optimise your use of IT
- obtain greater and faster return on new investment
- generate business value more quickly from your IT investments
- and generate value from existing investments for a longer period instead of replacing them.
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