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| | Gold hosting | Many business applications have particular privacy, security and performance requirements. For specialised hosting requirements that do not warrant a dedicated server, Multibase Gold hosting offers performance and price advantages. Only a small number of clients are hosted on one server, and custom configurations are possible. Multibase manages hardware, operating system, security, monitoring, networking and backup. |
| What's chargeable?Gold hosting packages are created to suit individual customer requirements, from the following components.
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What is it |
Availability |
Price |
| Hosting |
Covers data centre hosting on specialist managed, server, backup, redundant power, monitoring. |
Windows Server 2003 or Linux |
$1,250.00 p.a. |
| Disk storage |
The amount of data or files stored on your web site. |
Calculated on a rolling 12 month average of file storage space actually used. Per Gb Per annum |
$50.00 p.a. |
| Setup |
Covers standard setup of hosting account. |
Allows about 3 hours. Specialist setups charged at standard hourly rates. |
$310.00 one off |
| Static IP address |
Allows domain-specific SSL certificate, custom firewall rules etc., traffic monitoring, remote terminal access. |
Individual static IP address is allocated. |
$120.00 p.a. |
| Data traffic |
Data traffic in and out of your web site each month, calculated on a rolling 12 month average to eliminate excess charges. |
If your web site consistently exceeds the allowance, we will renegotiate traffic allowances. |
< 5001Mb per month: $0.05 Mb
> 5000Mb per month: $0.04 Mb
Significant data volumes - POA |
What's included?These features are included in all Gold hosting packages as required
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What is it |
Availability |
Price |
| FTP access |
FTP (File Transfer Protocol) is the means by which you can transfer web site files to and from your web site. Additional accounts may be set up, for example to allow different staff to manage different areas of a complex web site.
Unfortunately FTP is often used to attack poorly managed web servers, so Secure FTP (available through many free software clients) is preferred. |
Where possible, server access is by Secure FTP alone.
One account is set up by default for each web site. |
Time-based service and support fees may apply for specialist setups, or when configuration changes are required after initial setup. |
| Web statistics |
Graphical web statistics packages measure and display usage of your web site. Real-time web visitation statistics are included in hosting plans (Webalizer for Unix, SmarterStats for Windows). |
Statistics are kept for 12 months then deleted unless other arrangements made. |
Included in hosting plans |
| Backup |
Standard backup schedule is a full data backup every 24 hours on our network backup and to tape, using a weekly rotation system. These backup tapes are held in fireproof storage. Other backup |
Other arrangements can be negotiated and quoted individually. |
Restoration from backup is charged at standard hourly rates. |
| Monitoring systems |
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Key servers, services and communications monitored using the industry-standard What’s Up? Gold, which is accessible both during business hours and remotely by Multibase staff. |
Included |
| Hosting platforms |
Hosting is available on Linux or Windows 2003. |
Includes one named user/SFTP account |
Included |
| Security |
Multibase provides a specialist hosting environment physically located in Fujitsu Australia’s Sydney Internet Data Centre. The centre has multple redundant power supplies, and multi-homed Internet connections. Servers are managed daily by specialist security consultants |
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Included |
What's optional?These options may be added as required.
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What is it |
Availability |
Price |
| Domain names |
A domain name allows a web site at your domain name e.g. www.yourdomain.com.au and email to be username@yourdomain.com.au. Both offer professional presentation of web site and email addresses. Alternatively, you can have an address at australis.net.au.
Multibase manages its own DNS (Domain Name Server) and has wide knowledge readily available so we can readily provide advanced features. |
Any number of domain names can be pointed to one or more parts of your web site. |
Domain name fees |
| Subdomains |
This allows a sub-section of your web site or email users to have a different address e.g. sales.yourdomain.com.au. Subdomains are typically used for a large web site, or when different parts of the site are hosted on different servers or different hosting platforms (even with another provider), or when a separate SSL-secured section is required. |
Any number of sub-domain names can be established and pointed to one or more parts of your web site. |
Domain name fees |
| Advanced web server functions |
Depending on the platform, advanced web server functionality can be established on your site e.g. directory browsing on/off, script aliases, local cgi, login/password protection for directories, redirects etc. These are typically needed in a custom built web application. |
By arrangement, depending on technical and security constraints |
Time-based service fees apply or purchase a customer support plan. |
| SSH, Terminal services and Telnet access |
SSH (Secure Shell) gives expert-level access to Unix servers, and Terminal Services is similar for Windows servers. |
SSH is available to Linux servers. Telnet is not available due to security risks. Expert-level access from your static IP address can be allowed. Access to Windows servers by Terminal Services is possible. Fees and conditions apply. |
SSH – No charge on Linux
Terminal services: POA |
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